Frequently Asked Questions

At Mwangea Tours & Travel, we strive to provide a seamless and unforgettable travel experience. To help you plan your journey with confidence, we've compiled answers to some of the most common questions about our tours, services, and policies. Whether you're curious about destinations, booking procedures, payment options, or cancellation policies, you'll find everything you need right here. If you need further assistance, feel free to contact our team—we’re happy to help!

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Mwangea Tours & Travel provides a variety of travel services, including guided safaris, vacation packages, hotel bookings, flight reservations, car rentals, and adventure activities.

You can book directly through our website by selecting your desired tour and following the booking instructions. Alternatively, you can contact us via email at info@mwangeatourstravel.co.ke or visit our office for assistance.

Wildlife Safaris – Maasai Mara, Amboseli, Tsavo, Samburu, Lake Nakuru.
Beach Getaways – Mombasa, Diani, Malindi, Lamu.
Adventure & Hiking – Mt. Kenya, Aberdare Ranges, Hell’s Gate.
Cultural & City Tours – Nairobi, Kisumu, Lamu Cultural Festival.

Yes! We offer personalized and tailor-made tours to match your budget, interests, and schedule. You can use our "Custom Tour Form" on our website to plan your ideal trip.

We offer a wide range of accommodations, including luxury lodges, boutique hotels, beach resorts, safari camps, and budget-friendly stays, depending on your preference and tour package.

Our Safari Packages Typically Include:

Accommodation and meals as per itinerary.
Transportation in a comfortable 4x4 safari vehicle.
Professional, English-speaking tour guides.
Park entrance fees.
Game drives and sightseeing activities.
Optional add-ons like cultural visits and hot air balloon safaris.

Yes, we offer reliable airport transfers to and from Jomo Kenyatta International Airport (JKIA) and Wilson Airport. Private transfers can be arranged upon request.

Yes, most international travelers require a visa to enter Kenya. You can apply online through the eVisa portal. Ensure your passport is valid for at least six months beyond your travel dates.

Credit/Debit Cards (Visa, Mastercard).
Mobile Money (M-Pesa).
Bank Transfers.
Cash payments at our office.

Our cancellation policy depends on the tour package booked. Generally:

Cancellations made 30 days before departure may receive a full refund.
Cancellations 7–14 days before departure may incur a 50% charge.
Cancellations made less than 7 days before departure may not be refunded.

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